Hearts2hearts Terms & Conditions

Hearts2hearts is an online betting platform offering Sports Betting, jackpots, and other gaming services to users in Bangladesh and around the world. This Terms & Conditions Acts as a legally binding agreement between hearts2hearts and you.

By using the hearts2hearts.click website or mobile app, creating an account, placing bets, or using any of our services, you automatically Terms & Conditions you are considered to have accepted them. Please read each clause carefully.

Hearts2hearts reserves the right to amend this Terms & Conditions to modify or update at any time. For significant changes, notice will be sent to your registered email address. We recommend checking this page regularly.

The following eligibility criteria are mandatory to open an account and use the betting services at hearts2hearts. If these conditions are not met, you will not be able to access our services.

• You must be 18 years of age or older.
• Online betting must not be prohibited by law in your country of residence.
• You must register using your accurate personal information — false details are not acceptable.
• Each person may operate one account only.
• hearts2hearts employees are not permitted to use the betting services.

Keeping your hearts2hearts account secure is your own responsibility. Some important information regarding your account Terms & Conditions are outlined below.

Registration & Verification

When creating an account, you are required to provide your full name, email address, phone number, and date of birth. hearts2hearts may request a copy of your national ID or passport at any time for KYC (Know Your Customer) verification. hearts2hearts reserves the right to withhold withdrawals until verification is successfully completed.

Password & Security

• Use a strong password and never share it with anyone.
• If you notice any unauthorized access or suspicious activity on your account, contact us immediately at support@hearts2hearts.click.
• Placing bets using a third party's account is strictly prohibited.
• Accounts may not be transferred or sold to another person.

Before placing a bet on hearts2hearts, please review the following Terms & Conditions Make sure you understand them fully. Following the rules correctly when placing bets significantly reduces the chance of any disputes or issues.

Bet Cancellation & Modification

Once a bet is confirmed, it generally cannot be modified or cancelled. However, hearts2hearts reserves the right to void bets in the following circumstances:

• If a match or event is cancelled or postponed indefinitely.
• If a technical error or human mistake is identified in the odds calculation.
• If evidence of fraudulent activity is found.
• If match fixing or any unethical activity is suspected.

Hearts2hearts supports all of Bangladesh's most popular payment methods. For details on deposits and withdrawals, Terms & Conditions Full details are provided below.

Deposit Rules

• Minimum deposit amount is ৳ 500.
• Deposits are generally credited to your account instantly.
• Only use payment accounts registered in your own name.
• Depositing through a third party is strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is ৳ 1,000.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals may be held pending completion of KYC verification.
• Withdrawals can only be made to the same payment method used for the deposit.
• hearts2hearts reserves the right to carry out additional verification on unusual withdrawal requests.

Hearts2hearts regularly offers attractive bonuses and promotions. Each bonus, however, comes with its own Terms & Conditions that must be strictly followed.

• Each bonus has its own wagering requirements — withdrawals will not be permitted until these are fully met.
• The welcome bonus is available to new users only and can be claimed once.
• Withdrawals cannot be made directly from bonus balance.
• Accounts found to have misused bonuses may be suspended.
• Claiming bonuses across multiple accounts from the same IP address or device is strictly prohibited.
• hearts2hearts reserves the right to modify or cancel any promotion.

The following activities are strictly prohibited on hearts2hearts. This Rules Any violation will result in immediate account closure, and legal action will be taken if necessary.

• Money laundering or transacting with funds from illegal sources.
• Placing bets using bots or automated software.
• Creating multiple accounts to claim bonus benefits.
• Placing bets using match fixing or insider information.
• Intentionally exploiting platform vulnerabilities or bugs.
• Attempting to steal or hack another user's account credentials.
• Opening an account using a false identity.

You may close your hearts2hearts account at any time. Equally, hearts2hearts may suspend or close an account under certain circumstances.

Voluntary Closure

To close your account, send an email to support@hearts2hearts.click. Please withdraw any remaining balance before closure. If you wish to self-exclude for responsible gaming reasons, we are fully here to support you.

Closed by hearts2hearts

• If evidence of prohibited activity is found.
• Registering an account using false information.
• Extended periods of inactivity (over 12 months).
• To comply with regulatory authority directives.

Hearts2hearts is not liable for the following — this Terms & Conditions by acknowledging this, you agree to accept these limitations.

• Bets lost or missed due to internet disconnection.
• Delays or failures caused by third-party payment gateways.
• Service disruption caused by unexpected technical issues.
• Account credentials compromised due to the user's own negligence.
• Financial losses from betting — betting is an inherently risky activity.

Hearts2hearts reserves the right to amend this Terms & Conditions reserves the right to partially or fully amend these terms. For significant changes, we will notify you via your registered email or through a notice on the platform.

Updated Terms & Conditions Continued use of hearts2hearts after any update is considered acceptance of the revised terms. We recommend checking this page regularly.

For any questions or complaints, please contact us: